ALLIED HEALTH WORKERS IN THE ASC

Do you have Private Scrubs or neurophysiological intraoperative monitoring technicians accompany your surgeons? These are two examples of “allied health workers”, not to be confused with an Allied Health Professional (such as a PA). Learn…

What’s Your Pulse? Connecting With And Understanding Your Staff

Considering today’s post-COVID staffing challenges, this session will explore the importance of soliciting employee feedback in maintaining strong staff engagement. Participants will learn strategies to connect with team members to help drive…

Benchmarking Made Simple

When done well, a benchmarking study can provide valuable insight into your ASC operation, how your metrics and outcomes compare to the same in the past or to other similar organizations. It is an opportunity to systematically establish goals,…

USP <800>: WHAT YOU NEED TO KNOW

As healthcare providers and with recent changes to USP <800>, it is important to ensure protection of both our patients and staff when it comes to handling hazardous drugs. In this webinar we will dissect the new guidelines and standards…

2022 ASC Quality Reporting Update

CMS requirements and quality reporting can be challenging for perioperative leaders in the ASC setting. Participants will receive current information on the quality program in light of the 2022 final rule, what reporting is required, and the…

Understanding Medical Staff Credentialing

Medical staff Credentialing has consistently been one of the top ten most frequently cited deficiencies in recent history, on every type of survey. Meeting the documentation requirements requires great attention to detail and can feel like a…

ANNUAL ASC SURVEY WATCH 2021

Our team of consultants has the advantage of working with scores of ASC facilities across the country, going through a variety of different types of surveys, including State licensing, accreditation, and Medicare certification. You can benefit…

Customer Service In The ASC | Enhancing The Patient Experience

As ASC leaders it is our responsibility to ensure we are providing a positive experience for our patients. The way our patients perceive our centers can have a direct impact on our centers. This webinar will focus on how to provide the best…

PROBLEM EMPLOYEES | HOW TO MANAGE, HOW TO WIN

Do you have a “problem” employee who has monopolized the attention of HR for far too long? This webinar will present real life, timely scenarios and how to handle them. We will discuss strategies for defining success with these employees,…

How To Deliver An Effective Performance Appraisal

Do you dread performance appraisals as much as your staff does? Do you struggle to document specific behavioral examples to support your scores and make the process objective? Are the performance goals you set for your employees, truly aimed…