Communicating with Surveyors can have an effect on the outcome of your survey. Knowing what and how they are going to ask you to meet regulations can help you better prepare for they way you will respond and communicate with them. Join us as we give you some real-life examples and tips for communicating effectively with surveyors and improving your chances of having a better survey outcome.
VANESSA SINDELL, MSN, BSN, RN worked as the director of nursing for a busy ophthalmic surgery center for 8 years. As director, she successfully completed three deemed-status surveys with no deficiencies. Ms. Sindell’s recent experience in running an ASC makes her an expert in clinical operations and management. Overall, she has 13 years of experience in nursing in different specialties, including critical care, Med-Surg, and outpatient surgery. Using her expansive experience and knowledge, she has presented on ambulatory surgery topics at several national industry meetings.Vanessa received her Bachelor of Science in nursing from California State University, Long Beach. She earned her master’s in nursing leadership from California State University, Fullerton.