HOW TO DELIVER EXCELLENT CUSTOMER SERVICE IN YOUR ASC

Customer service is not only about satisfying the needs and expectations of the patients, but also about creating a positive and professional environment for the staff and stakeholders. In this webinar, you will learn how to apply the principles…

Building Your Financial Acumen

ASC revenue is largely determined by the terms defined in third-party payer contracts. ASCs that carefully and regularly review contract terms tend be more profitable than those that do not. If you don't know where your contracts are or have…

ST108 in ASCs: A Clear Guide for Understanding and Implementation

Water and steam quality are critical considerations during the cleaning, rinsing, disinfection, and sterilization of surgical instruments. In August 2023, the ANSI / AAMI published 'ST108: 2023 Water for the Processing of Medical Devices’…

Competency Assessment in Healthcare

As staff shortages continue, the competency of each healthcare professional is of vital importance for the safe and efficient function of surgical services. There is a general lack of understanding today regarding nursing competency and successful…

2024 ASC Quality Reporting Update

CMS requirements and quality reporting can be challenging for perioperative leaders in the ASC setting. Participants will receive current information on the quality program with updates on the 2024 final rule, what reporting is required, and…

Annual Survey Watch Report 2023

Our consulting team has the advantage of working with scores of facilities across the country, going through a variety of different types of surveys, including State licensing, accreditation, and Medicare certification. You can benefit from…

ASC Billing 101

Clinical leaders are often asked to oversee business aspects of their ASC with little to no experience. Managing billing and collections is a huge responsibility that impacts the overall health of your business. This webinar will walk you through…

Credentialing Review

Medical staff credentialing remains one of the top 10 cited deficiencies for CMS and accrediting organizations. Ensuring you have all required documentation can feel like an onerous task without a formal process in place. This webinar will provide…

MANAGING YOUR ASC’S ANCILLARY SERVICE CONTRACTS

In addition to the regulatory requirements, there are financial and logistical considerations at play when managing your ancillary service contracts. This webinar will provide the essential tools and best practices to effectively manage your…

USP <797> and USP <800>: What You Need to Know

The USP has announced new standards will take effect on November 1, 2023. Implementation of the new USP <797> will also trigger the enforcement of USP <800> Hazardous Drugs – Handling in Healthcare Settings. In this webinar, we…