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Compliance Simplified

We created eSupport for YOU! We understand you don’t have the time to find the answers to all the questions that come at you every day. Because we experience the same time constraints…

You know the questions: Is this process compliant? Is that required in our disaster preparedness plan because we’re in California? Are we monitoring infection control properly? Is our hand scrub approved by the FDA? Is it true ophthalmic techs cannot administer eye drops?

Your staff looks to you for answers. You can spend hours on Google, plow through your professional publications and wade through never ending reams of regulations. That’s how we’ve always done it…until now…it’s all here in eSupport.

Get Connected

Access to Experts

Because you can’t ask a PDF or a video a question, we implemented a private forum to help you get answers to your questions in plain English. Our forum is available to members 24 hours a day, 7 days a week, from anywhere. All you need is a computer or mobile device connected to the Internet! Our nurse consultants monitor every question and typically respond within 24 hours.

eSupport Forum is your direct connection to us. We have over 100 years of combined ASC experience. If you have a question, we’ll get you an answer.

Community of Peers

We know your job can be overwhelming and sometimes you feel like you are alone looking for answers and support. You are not alone. Progressive eSupport is more than a library and Q&A platform. It is an active community of your peers. Get ideas for QI studies or hand hygiene campaigns for your facility. Learn best practices from ASC managers across the country. Find out what facilities are getting dinged for in recent surveys. There is no better way to stay informed on important issues in our industry, or become familiar with new topics!

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Staff Training

Achieve Synergy for Optimal Outcomes

We know how important it is to make sure your staff stays abreast of industry standards and requirements as well! Besides regular webinars, our Continued Education library currently includes 22 modules that relate directly to ASC-specific topics and fulfill most of your annual requirements. eSupport offers continuing education contact hour certificates to licensed personnel. These online courses are available to all staff of ASC eSupport members.

Progressive Surgical Solutions, LLC is approved by the California Board of Registered Nursing Provider # 14554, for 1 Contact Hour (per course).

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Unlimited access for your facility with one annual fee

Progressive eSupport is a simple, customer-friendly membership.
For one, all-inclusive fee, you will enjoy unlimited access to the compliance resources, the Q&A forum and education for your entire staff.

JOIN THE COMMUNITY!

We all hate to reinvent the wheel…and who has time?

Progressive Surgical eSupport is a great resource for anyone in a leadership role. When you have questions you need fast and accurate answers. PSS gives you those answers quickly! I’ve recently incorporated the online learning modules at our ASC. When we have a low volume surgery day, my staff can take the online course and print out the certificates. This gives the staff CE Contact Hours while helping us keep up with all the mandatory training from CMS. Looking for a P&P? Check the website first. We all hate to reinvent the wheel..and who has time? I always feel comfortable calling Crissy if I need a more in depth conversation or clarification on an issue.

Denise Carpenter, RN, BSN, Director of NursingSurgery Center of Northern CaliforniaRedding, CA

Up-to-date guidance

We have been relying on Progressive Surgical Solutions as our primary source for accurate information and policy guidance for the past three years. Even as an established center, now in business some 12 years, we still frequently find reasons to turn to PSS for direction. To keep current and follow regulatory changes such as Medicare Conditions for Coverage, we all need a knowledgeable source for up-to-date guidance like PSS.

David S. George M.D., Medical DirectorPhysicians Outpatient Surgery Center, Ltd.Belpre , Ohio

No better resource

I have found no better resource for implementation of Medicare’s new conditions for coverage. Everything was right there, making it easy for me to adopt the new required policies for our facility. I saved hours of administrative time utilizing these comprehensive templates. In preparing for our upcoming AAAHC re-accreditation, I have used the eSupport Forum to determine areas of focus for our facility. I have been very impressed with the resources and the timely response to my specific questions. This website has definitely made my job easier and I feel very confident that all of the information and recommendations are up to date with the latest recommended PRACTICES. No question, this is an excellent support in a fast paced, ever-changing industry! Thank you for all your great work.

Carole Shirk, RN, Clinical DirectorBerks Urologic Surgery CenterWyomissing , PA.

So many answers at your finger tips

Out of this world – it is the only tool I know of where you can go and have so many answers at your finger tips without having to wait to talk to someone. Plus so many reference points that you do not have to cruise the web trying to find. It has made our life so much easier since all the changes. An excellent web site and group of individuals that put it together”.

Claire Brice, RN, Clinical DirectorRGB Associates/Burlingame Surgical CenterSherman, Texas

An essential tool in the ever changing world of accreditation compliance

Progressive esupport has been an essential tool for keeping our ASC in compliance in the ever changing world of accreditation compliance.

PSS has proved year after year to be a worthwhile investment and one that has kept the essential policies and procedures as well as latest news and tools at our fingertips. When my questions or needs have been unique to our center, Regina and staff have always sought the answers for me immediately or given me their sage advice based on many years of experience.

The best ASC resource I have found in one easy to use website with expert support only a phone call away. We remain very loyal clients and grateful for this great resource!

Tim Connall, M.D., Medical DirectorCheryl Connall, Clinical DirectorTualatin, OR

Up to date feedback just a click away

In addition to PSS assistance with surviving CMS, we registered with esupport for ongoing support and educational opportunities at our fingertips. With all the wonderful people at PSS and esupport forum I feel like I have hired an entire team of professionals to keep us up to date and have feedback from others just a click away.

Rachelle Lamkin, Clinical DirectorEndoscopy Center of Inland EmpireMurrieta, CA

Great resource for our ASC compliance inquiries

In November, we successfully passed a random AAAHC survey. Progressive Surgical Solutions has kept us up-to-date with their expertise in Medicare and AAAHC policy and procedure changes since 2013. They have been a great resource for our ASC compliance inquiries. Thank you Progressive Surgical Solutions for your assistance.

Heather Hernandez, RN, Clinical DirectorEye Surgery Center of AugustaAugusta, GA

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