Cultural Sensitivity refers to a set of skills that you have to understand and learn about other people who may not have the same cultural ideals as you. Learn how cultural sensitivity has an impact on employee’s awareness and patient satisfaction in your ASC and how you can ensure addressing this issue.
DEBRA STINCHCOMB, MBA, BSN, RN, CASC has 30 years of health care experience including development, clinical, administrative, operations and sales. The last 18 years have been focused exclusively in the ASC industry with a particular emphasis on multi-specialty centers. Debra is a Registered Nurse. She received her Bachelor of Science degree in Nursing from the University of Arizona, Tucson and her MBA from California Coast University. Debra has been a AAAHC surveyor and has served as Vice Chair and Chair of the Joint Commission Ambulatory Professional and Technical Advisory Committee.