There’s no better way to empower your staff than letting them do the work. Of course, as a leader, you must first train, educate, and develop your staff. This means guiding them in the right direction and sharing your knowledge such as “how to” collect data for a QI study. For instance, if a team is doing a QI study on patient wait times, members will need to know how to run the following data:
- Patient check-in times
- Times they entered the operating room
- Surgery start times
- Surgery stop times
- Discharge times
Once your staff has gathered the relevant information, let them be creative and decide how they will present the data. Graphs, Excel spreadsheets, and tables are great options for disseminating the data in an easily digestible format.
Having staff collect data and depict it has several benefits. First, it gets them involved and feel like they are part of a team. Second, it teaches them how to run reports and get creative. And finally, it provides valuable information that may stimulate them to make improvements in their daily tasks and patient interactions.