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2205
3305
Lyn Crisologo
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Lyn Crisologo2021-11-29 17:46:352023-03-16 14:21:56ANNUAL ASC SURVEY WATCH 2021WEBINAR RECORDINGS
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2205
3305
Lyn Crisologo
https://progressivesurgicalsolutions.com/wp-content/uploads/2024/10/PSE-Full-Color-1030x443.png
Lyn Crisologo2021-11-29 17:46:352023-03-16 14:21:56ANNUAL ASC SURVEY WATCH 2021
Customer Service In The ASC | Enhancing The Patient Experience
As ASC leaders it is our responsibility to ensure we are providing a positive experience for our patients. The way our patients perceive our centers can have a direct impact on our centers. This webinar will focus on how to provide the best…

PROBLEM EMPLOYEES | HOW TO MANAGE, HOW TO WIN
Do you have a “problem” employee who has monopolized the attention of HR for far too long? This webinar will present real life, timely scenarios and how to handle them. We will discuss strategies for defining success with these employees,…

How To Deliver An Effective Performance Appraisal
Do you dread performance appraisals as much as your staff does? Do you struggle to document specific behavioral examples to support your scores and make the process objective? Are the performance goals you set for your employees, truly aimed…

How To Run a QAPI/Governance Meeting
Disclaimer: In 2024, AAAHC released the v43 Accreditation Standards. Prior to this, under the v42 Standards, facilities were required to conduct a 10-step QI study template. Under the v43, these steps have been consolidated into six (6) steps.…

Infection Investigation | A Case Study
We do everything we can to avoid infection, but we should also be prepared for when they do occur. What steps do you take? How thorough should the investigation be to determine the cause? Are you ever able to rule out the facility as responsible?…
