WEBINAR RECORDINGS
ANNUAL ASC SURVEY WATCH 2021
Our team of consultants has the advantage of working with scores of ASC facilities across the country, going through a variety of different types of surveys, including State licensing, accreditation, and Medicare certification. You can benefit…
Customer Service In The ASC | Enhancing The Patient Experience
As ASC leaders it is our responsibility to ensure we are providing a positive experience for our patients. The way our patients perceive our centers can have a direct impact on our centers. This webinar will focus on how to provide the best…
PROBLEM EMPLOYEES | HOW TO MANAGE, HOW TO WIN
Do you have a “problem” employee who has monopolized the attention of HR for far too long? This webinar will present real life, timely scenarios and how to handle them. We will discuss strategies for defining success with these employees,…
How To Deliver An Effective Performance Appraisal
Do you dread performance appraisals as much as your staff does? Do you struggle to document specific behavioral examples to support your scores and make the process objective? Are the performance goals you set for your employees, truly aimed…
How To Run a QAPI/Governance Meeting
Disclaimer: In 2024, AAAHC released the v43 Accreditation Standards. Prior to this, under the v42 Standards, facilities were required to conduct a 10-step QI study template. Under the v43, these steps have been consolidated into six (6) steps.…
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The Why, What and How of ASC Staff Training
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The Why, What, and How of ASC Staff Training
Administrative EyeCare Sep/Oct 2018
Regina Boore, MS, BSN, RN, CASC
Physician and writer Atul Gawande addressed the complexity, cost, and surprising lack of efficacy of our healthcare system…
Tips For Making An ASC's Medical Records More Compliant
Tips For Making An ASC's Medical Records More Compliant
Administrative EyeCare May/Jun 2018
Vanessa Sindell, BSN, RN
Medical records are legal documents, and it is critically important they are consistently accurate, thorough, and…
ASC Staffing Roles and Considerations
ASC Staffing Roles and Considerations
Administrative EyeCare Jan/Feb 2018
Regina Boore, MS, BSN, RN, CASC
Debra Stinchcomb, MBA, BSN, RN, CASC
Allied Ophthalmic Personnel (AOP) perform a wide variety of tasks and procedures under…
Compounding Problems
Compounding Problems
Administrative EyeCare Nov/Dec2017
Regina Boore, MS, BSN, RN, CASC
Anthony Dziabo
Mark T. Livingston
In the fall of 2011 more than 20 people were injured when…
The Never-Ending Quest for Quality
The Never-Ending Quest for Quality
Administrative Eyecare July/Aug 2017
Regina Boore, MS, BSN, RN, CASC
In recent years, surgery centers have heightened their focus on quality. An active Quality Assess-ment and Performance Improvement…