
WEBINAR RECORDINGS


HOW TO DELIVER EXCELLENT CUSTOMER SERVICE IN YOUR ASC
Customer service is not only about satisfying the needs and expectations of the patients, but also about creating a positive and professional environment for the staff and stakeholders. In this webinar, you will learn how to apply the principles…

Building Your Financial Acumen
ASC revenue is largely determined by the terms defined in third-party payer contracts. ASCs that carefully and regularly review contract terms tend be more profitable than those that do not. If you don't know where your contracts are or have…

ST108 in ASCs: A Clear Guide for Understanding and Implementation
Water and steam quality are critical considerations during the cleaning, rinsing, disinfection, and sterilization of surgical instruments. In August 2023, the ANSI / AAMI published 'ST108: 2023 Water for the Processing of Medical Devices’…

Competency Assessment in Healthcare
As staff shortages continue, the competency of each healthcare professional is of vital importance for the safe and efficient function of surgical services. There is a general lack of understanding today regarding nursing competency and successful…

2024 ASC Quality Reporting Update
CMS requirements and quality reporting can be challenging for perioperative leaders in the ASC setting. Participants will receive current information on the quality program with updates on the 2024 final rule, what reporting is required, and…
BLOG POSTS


Survey Watch
1 Comments
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Survey Watch
Administrative EyeCare, Jul/Aug 2019
Written by: Vanessa Sindell, MSN, BSN, RN
"Ambulatory Surgery Centers(ASCs) have been in the news lately and for all the wrong reasons. In March 2018, USA Today and Kaiser Health News…

Informed Consent in Your ASC
Informed Consent in Your ASC
Administrative EyeCare, Sep/Oct 2019
Written by: Debra Stinchcomb, MBA, BSN, RN, CASC
"While ASCs require that the patient gives an informed consent, the process actually begins in the surgeon’s office.…

Risk Assessments for ASCs
Risk Assessments for ASCs
Administrative EyeCare, May/June 2020
Written by: Debra Stinchcomb, MBA, BSN, RN, CASC
"Every ambulatory surgery center (ASC) has a Quality Assessment and Performance Improvement (QAPI) program. This program…

Making a Difference | Nursing Leadership
Making a Difference | Nursing Leadership
Administrative EyeCare, March/April 2020
Written by: Dawn Laundrup, MBA, MHA, BSN, RN
"Ambulatory surgery center (ASC) nurse leaders are faced with juggling multifaceted patient care, regulatory…
