Incident Reporting: From Documentation to Prevention

Incident reporting plays a critical role in healthcare compliance and patient safety. While it’s easy to recognize when things go as planned—such as patient admission, care, or discharge—it is equally important to handle unexpected events. Documenting deviations in patient care is essential, but it’s just the first step in analyzing and preventing future occurrences. This webinar will guide participants through the essential steps of documenting and analyzing incidents, emphasizing how a comprehensive approach to reporting can lead to improved patient care, enhanced safety protocols, better compliance with healthcare regulations, and actionable insights to prevent recurrence.

 

Crissy Benze, MSN, BSN, RN
ASC Senior Consultant, VMG Health

Crissy Benze is a Registered Nurse and Senior Consultant at VMG Health, with over 18 years of clinical nursing experience, including 17 years focused on outpatient surgery. She specializes in facility documentation, accreditation, Medicare certification, regulatory compliance, and staff training. With hands-on experience in pre-op, PACU, and the operating room, Crissy brings valuable insights into the complexities of outpatient surgery. She holds a Master of Science in Nursing with a concentration in leadership and is an active member of both ASOA and ASORN.