AI and ASC Revenue Cycle: Turning Denials and Claims Data into Automation

Ambulatory Surgery Centers operate in a complex reimbursement environment, making denial management and claims review both time-intensive and financially critical. This session explores how artificial intelligence can responsibly support ASC revenue cycle operations without adding compliance risk or disrupting workflows. Moving beyond hype, the discussion provides a practical framework for evaluating AI tools in ASC settings, ensuring they enhance experienced business office teams while maintaining oversight and control. Attendees will gain clarity on how AI can improve speed-to-resolution, strengthen documentation, and increase visibility into denial trends across ASC operations.

Hanes Singh
Founder/CEO
DocVocate

Himanshu (Hanes) Singh is the Founder and CEO of DocVocate, an AI-powered platform dedicated to transforming denial management for medical billing teams. With a background spanning SaaS, FinTech, and IP law, Hanes brings a unique blend of technical and regulatory expertise to healthcare innovation. Passionate about healthcare through relationships with healthcare providers, including his wife (pediatrician), he founded DocVocate in 2016 to simplify revenue collection and help provider RCM teams recover more revenue and reduce administrative burden.

Under his leadership, DocVocate has emerged as a category-defining platform in denial management, with scalable tools that combine AI, automation, analytics, and empathy for the people doing the work.

 

Nancy Stephens
Director, ASC Consulting
VMG Health

Nancy Stephens is a Director with VMG Health and has over 19 years in the ASC industry and 24 years in financial medical services. She specializes in financial projections, business plans, and ongoing oversight for ASC clients. She also assists with corporate partner buyouts and due diligence, helping clients optimize operations and improve their bottom line.