Efficiency Strategy at 4th Street Laser & Surgery in Santa Rosa, CA

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I was invited to visit 4th Street Laser & Surgery in Santa Rosa, California to look at their efficiency and patient flow. It was a beautiful drive from SFO to Santa Rosa! I got to drive along the beach, which I haven’t seen for quite a…

Congratulations to Crissy Benze, MSN!!!

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I had always thought that I would never go back to school for an advanced degree but then three years ago, my best friend, who I went through nursing school with, decided she was going to start a Master’s program. I knew I would be really…

Kicking Off 1 Year of Management Support in Tyler, TX

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Leanne and Deb were too busy for pictures during their trip to Tyler, TX last week!! We completed our initial engagement, which was to replace their current policies to ensure compliance with Texas and CMS. We performed a mock survey to outline…

Crissy Benze is Back on the Road!

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Leanne and I were just in Lexington, KY for a mock survey. It was my first business trip after coming back from maternity leave so it was definitely hard saying goodbye to Aidan and Abigail, but they were in the very capable hands of Daddy and…

Mock Survey in Lexington, KY

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Leanne and Crissy had a great day with Tony Lewgood and his staff at Shriner’s Hospital for Children. The team gave us the grand tour and the history and vision of the mission driven institute. They are committed to delivering the highest…

Productive Day in Montgomery, AL

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Deb’s trip started out with an upgrade. The hotel ran out of rooms and she was upgraded to the Presidential Suite…..A road warriors dream to spread out! Luckily, Montgomery was spared the predicted weather though many staff members had…

Meetings, Meetings, Meetings

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It’s been a busy week of meetings for Debra this week. Starting Monday with the Arkansas Ambulatory Surgery Association quarterly meeting where she gave a presentation on Disaster Planning, due to the new requirement that came out last October. Then,…

New Construction in Little Rock, AR

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Deb drove down to Little Rock to see the progress of construction for Centerview Surgery Center, a new ASC for Arkansas Urology and to do an Ops prep meeting with the team. Scot Davis proudly provided a tour of the site.   It was great to…

Mock Survey in Hawaii

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Leanne and Regina visited Minimally Invasive Surgery of Hawaii this week. Jessica Dew, RN and her team are preparing for their upcoming AAAHC deemed status survey. Jessica’s safety officer, Cathy Overstreet, RN has worked with PSS in the past…

Documentation Training in Eugene, OR

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Debra visited Two Rivers Surgery Centers in Eugene Oregon to assess their documentation skills and provide documentation training. The staff was very receptive to suggested changes, which will increase their efficiencies and compliance with…